Try to Create a new user account in Mac with Administrator Priviledges.Ģ. If that fails or isn't the exact error you see, uninstall, clean ( ) and reinstall.Ĭopy the disc contents to a desktop directory and install from that directory.ġ. Mac os: USER>library>application support>adobe>OOB Mac os: HD>library>application support>adobe>caps This could be due to missing files."Ħ4 bit win OS: Program Files x86\Common Files\Adobe\OOBEģ2 bit win OS: Program Files \Common Files\Adobe\OOBE File not found." or "Installer failed to initialize. (if you have sierra os, the line 3 link is all you need to read.) Start at the top and work your way down applying applicable fixes until your problem is resolved.